The ITIC’s 11th Annual Hourly Cost of Downtime survey reported that 40% of enterprises said the cost of an hour of downtime can range from $1 million to more than $5 million-and that does not include legal fees, fines or penalties. According to Gartner, the average cost of downtime is $5,600 per minute.* Lost dollars can accumulate quickly during a prolonged outage. The reality is, downtime can take a harrowing toll on your business. This affects your bottom line by interrupting revenue streams, stalling productivity, downgrading the customer experience and damaging your reputation. Regardless of how downtime occurs, the results are the same: you cannot access your critical data and applications, operate your business and service your customers. The causes of downtime run the gambit, from routine maintenance and hardware failures to natural disasters, cyberattacks and simple human error. To support this need for high availability, businesses are relying on third-party data centers to deliver resilient environments that can withstand service disruptions to ensure uptime and business continuity. As technology increasingly integrates itself into every aspect of business operations, the threat and potential impact of downtime grows exponentially. Organizations are continuing to embrace digital transformation to support operations and drive business growth.
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